firstthought works with you on every ux or social media need. get in touch by calling 310 356 7550 (all calls will be returned within a business day) or email me. we'll talk.

firstthought for start-ups

firstthought is a Business and UX Strategy Consulting serving the needs of select start-ups. These pages will tell you more about the who, what and how of working with firstthought.
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UX makes your product accessible and desirable, which expands your market, makes your product easier to sell, and lowers overhead.
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Social media selection, voice and maintenance can build or destroy your company's image. We make sure it works for you.
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I work with you on these issues and put together a team to execute on our decisions.

the critical questions

I help you answer critical questions:
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How can you increase the chance that your market will find and want you?
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How do you make a product people long to own.
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Which social media should you use?
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Who should have access to each?
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What voice will build your image?
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These questions are the reason start-ups need to incorporate UX and Social Media services at a strategic level.
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firstthought provides the services that make your success achievable.

Why work with firstthought?

firstthought ensures that you have the best possible strategy for all your product's encounters with your customers, producing excellent experiences in all places.

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I can drive your product through development from beginning to end so that it is what it needs to be to be welcomed by its market. Or we can arrange for me to be available for certain questions or checkpoints.

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Worried your product won't answer the market's needs or will be hard to use? A user experience plan for research, function and task flows through testing ensures you won't face this problem.

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I help you choose where you want to be seen, assist you in controlling perception, and help you develop standards to control your image.

Testimonial

“I worked with Katie for several years while at c2o/EDS. Katie is an exceptional team lead and would be a valuable UX lead/manager at any organization.
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When I hired Katie, I expected her to have a diverse skill-set in UX, and that certainly proved true. What was surprising however in working with Katie were her notable managerial skills.
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As consultants at EDS, our projects always involved working with outside companies, people, and locations. Bringing these diverse people together behind a design vision can be a challenge and constraint. It is as much a part of UX as our design skills.
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Katie has the ability to know the political landscape and how it affects a UX team. She can work within the constraints companies work within, while not compromising the design, or the team. She has the ability to foresee potential road bumps for teams, make adjustments, and steer them in a better direction, keeping projects on time and on budget.
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Katie's skills in this area are unique, valuable, and those that you can't list on a resume but at the end of the day make all the difference.”
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-James Marzano, VP of Design Strategy, EDS