firstthought Services

firstthought takes pride in offering the best service possible to each client so I strictly limit the number of engagements I accept and offer only those services I excel at, and which will have the most positive effect for you.

Email or phone me and I'll be happy to discuss your needs and my availability. If I can't meet your needs, I'll happily recommend alternative resources.

Interim Chief Experience Officer

This package is an excellent value that requires both long term deep, strategic involvement from me, and a serious commitment from you.

I exercise my unique combination of business, UX, rhetoric and interactive design skills to your benefit full time. Throughout development I ensure that:

  • You are aware of the impact of User Experience at every stage
  • You know how your target market can be expected to react to interface choices
  • That UX is considered in your strategy and development as well as future needs
  • You understand how UX can payoff and improve ROI

User Experience Strategy Consulting

This offering differs depending on your needs but usually includes:

  • A Heuristic Study
  • Ethnographic Studies
  • Periodic Think Out Loud tests
  • Phone consulting
  • Staffing and hiring advice and input

Social Media Strategy and Services

Includes a variety of social media consulting:

  • Which platforms are best or necessary for your goals
  • What terminology and voice should you use?
  • What tone do you want to use in your media?
  • How do you want others to perceive your brand or image